Privacy statement REACHOUT-CITIES.EU

The use of the website of REACHOUT (https://reachout-cities.eu/ hereinafter called: “the Website”) is subject to the conditions set out below. By visiting and using the Website you declare that you are acquainted with the conditions below and agree to them.

Ownership, contact

The Website has been composed by, or at any rate by order of:

Stichting Deltares (hereinafter called: Deltares), with its registered office in Delft and its principal place of business at Boussinesqweg 1, 2629 HV Delft, The Netherlands.

The postal address of Deltares is P.O. Box 177 2600 MH Delft, The Netherlands

Other contact details are: telephone: + 31 (0)88 335 8273 ; fax: + 31 (0)88 335 8582 ; email: info@deltares.nl or the REACHOUT project team email: info@reachout-cities.eu

Deltares is registered with the Chamber of Commerce and Industry under number 41146461.

Personal data processing 

Which personal data: your name and email address;

When: if you raise a question via ‘contact’; otherwise not;

Purpose: to answer your question;

Duration: we will delete your name and email address 12 months after the date of last contact.

All processing of personal data by Deltares will be in accordance with the General Data Protection Regulation.

Third party subprocessors

• Deltares makes your personal data available to RCN (https://resilientcitiesnetwork.org/) for the purpose of general maintenance to this Reachout website. RCN does not process your personal data for any other reason.
• Deltares will not make your personal data available to any other third parties including our project partners, unless you have provided us with your explicit written consent to do so, or if there is a legal obligation to do so. Any questions for a project partner will be raised with that partner anonymously.

Security and how to exercise your rights

To protect your personal data, Deltares has effective technical and organisational measures, including a management system for information security that complies with the international standard (ISO 27001: 2013) and relevant legislation and regulations; continuous procedures to increase our ability to cope with cyberthreats; measures for data backup, system access, system integrity, virus checking, passwords and encryption, and an effective corporate crisis plan. See our policy for information security and privacy management at https://www.deltares.nl/en/privacy-statement-stichting-deltares/

If you want to see your personal data we process, you can send us a written request to that effect. If some personal data prove not to be correct, we can correct them for you on your request. You can also ask us to limit the processing of your personal data or to delete your personal data. If you have given your consent, you can withdraw it at any time.

For example, if you have a complaint about the way in which Deltares processes your personal data, or if you object to our processing of your request for access, correction, restriction of processing or the deletion of your personal data, you can contact us using the information below. You can also submit your complaint to the Dutch Data Protection Authority.

If you have any questions about this privacy statement, about the processing of your personal data in general, or if you wish to access, modify or delete your data, please contact us at:

Deltares P.O. Box 177 2600 MH Delft tel: +31 (0)88 335 8273 (between the hours of 8.00 and 17.30) email: dataprotection@deltares.nl or send an email to the REACHOUT project team: info@reachout-cities.eu

Cookies REACHOUT-CITIES.EU

Technical and functional, and privacy-friendly analytical cookies are necessary for our website to function and do not require permission. These standard cookies (technical and functional) are always on.

What are cookies?
A cookie is a simple, small file that is sent along with the pages of this website and placed by your browser on your computer or other electronic device, such as a tablet or smartphone (hereinafter “device”). This allows our website server to recognise your settings and preferences. Cookies cannot start, damage, etc. your device or the files on your device.

Which cookies does REACHOUT use?
The website places necessary functional and technical cookies (First party cookies) and, to a limited extent, analytical cookies. The functional cookies are necessary for services on this website to function.

With the analytical cookies of Piwik Pro the website tracks anonymous visitor statistics for user insight of this website in order to improve the website. The analytical cookies also measure the length of time a visitor spends on a page and the order in which different pages are visited.

There are also functional cookies that are optional to view YouTube and Vimeo videos. The videos on the REACHOUT website are hosted on another site and made accessible on our website, i.e. embedded. These are videos from YouTube and Vimeo. If you have given permission for this, YouTube or Vimeo will place a cookie on your computer.

You can find out what they do with the cookies and personal data in the privacy policy of YouTube and Vimeo.

Declining the use of cookies

Most browsers allow you to prevent the browser from accepting certain cookies, have the browser require your consent before a new cookie is stored, or block cookies altogether by selecting the appropriate settings on your browser’s privacy preferences menu. You can find out more about cookies and how to delete and control them on www.aboutcookies.org or click help in your browser menu. (To avoid receiving cookies on the browser of your mobile device, you will need to refer to its user manual.)

Which cookies are used

This Website uses functional cookies and analytical cookies in an anonymous mode. Functional cookies are used as necessary for the technical functionality of the services on this websites. For instance, in order to display information that is specifically intended for you, when you log on to the website.

Analytical cookies measure your and other visitor’s use of this website to gather performance data of our website, so that the quality, effectiveness and performance of our website can be improved. Deltares uses the analytical cookies of American company Google Inc., named ‘Google Analytics’, to gain insights to visitor statistics of the use of this website.

Through Google Analytics, cookies are used to collect information on how visitors use our website, for purposes of compiling reports and improving the website. These cookies collect information in an anonymous form. As a supplier of this service, Google can use the information obtained through the cookies for its own products and services. Google may pass this information on to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of and on behalf of Google. This website has no influence on this. For more information, please see the Google Analytics’ Privacy Overview and Google Analytics Cookie Usage on Websites.

Youtube cookies

Webpages from this website may contain video content from YouTube. When you visit a page with a YouTube video or click to watch the video, YouTube may want to place cookies on your computer. Deltares cannot determine the settings of these cookies. Visit the YouTube video information page for more information.

Social media cookies

You can share information from this website via social media such as Twitter, Instagram and LinkedIn. For this, a number of special buttons have been added to the website. When you click on a social media button, the social media website places a website-transcending social media cookie on your device. Through the cookie, the social media party recognizes your IP address and thus its own user, making it possible for the users logged into this social media to share information or videos directly.

For the cookies that the social media parties place and the data they collect with them, we refer to the statements that these parties provide on their own websites.